Community Management Scope of Work Template

Pitch your next community management project with confidence with this fully customizable scope of work template that includes project phases, detailed services, and recommended pricing, so you can get to “yes” more quickly.

use free template

Community Management Scope of Work

Building online communities is essential for brands and businesses of all sizes and industries, and that’s where community management comes in. As a community manager, it’s important to figure out a few things before you start freelancing. How should you structure your services for a freelance proposal? How much should you charge for ongoing community management? To get started, check out our Community Management scope of work template.

Our Community Management scope of work template outlines three project phases with a full breakdown of services within each phase of work, from building an onboarding flow to ongoing community management. The scope template also includes pricing recommendations powered by crowdsourced pricing data from over 50,000 other freelancers.

The template is completely customizable and editable - no locked PDFs or docs to download offline. Just start editing and customize your scope of work to meet your project needs, then seamlessly send it to your client for approval and signature. It really is that easy.

use free template

Included in this scope template:

✓ Recommended overall price for the project based on crowdsourced data from over 100,000 freelancers.

✓ Detailed breakdown of 3 phases and services to include in the project.

✓ Edit and customize as needed to fit your project and client needs.

✓ Turn a scope into a proposal for client sign off in just a few clicks.

Frequently Asked Questions

Community management is the process of building, engaging, and maintaining an online community of customers, employees, or industry leaders around your brand. Communities can be created on online platforms like Discord or Slack, or social media communities like Facebook Groups.
A community manager oversees and maintains the group. Their responsibilities can include onboarding new members, moderating discussions, offering customer support, or gathering feedback.
If you have experience as a community manager or in social media community management and want to explore freelance work, use our Community Management scope of work template to help price and pitch your next project.
Community managers are responsible for overseeing and managing an entire online community, sometimes across multiple channels. For freelance community managers, it’s important to determine what your client’s goals are, how many channels you’ll be managing, and how much time you anticipate spending on managing it each week or month.
To help you see how other freelancers put together similar community management proposals, take a look at our Community Management scope of work template. The community-sourced scope breaks down the project into three phases:
1. Community Discovery
2. Community Content Creation and Testing
3. Ongoing Community Management
Each of these phases includes individual services and pricing. This community management template is designed to help you get started, but each phase, service, and price can be customized to meet your project’s needs. You can also reuse this scope so that you’re prepared for every new project inquiry that comes your way.
If you’re just getting started as a freelance community manager, figuring out what to charge can be challenging.
The cost of community management can vary depending on the project. Your price should be determined based on the scope of the project, which should outline how many community channels you’ll be managing, whether or not you’ll be creating content for the community, and how much time you’ll spend moderating.
With this community management scope of work template, you not only get access to a detailed breakdown of the services provided but also the recommended prices for each. These recommended prices are backed by crowdsourced pricing data we collected from over 50,000 freelancers, and are kept up to date to ensure freshness and accuracy.
Use the Community Management scope of work template to access the pricing recommendations and customize your next community manager proposal.
Once you’ve checked out Wethos’ Community Management scope of work template, edit the phases, services, and prices however your project requires. When all looks good, save that scope of work to your library by creating your free Wethos account. After you’ve created a scope, you can go on and add contract terms, send proposals for client signature, create an invoice, and get paid! 🤑