Project Management Process Guidelines
January 2, 2019
This will be fun we swear!
Why are we here?
Because we’re scaling. And we’re scaling fast. Thank you all for joining the team, and staying with us through a tumultuous first few months where we've closed nearly $1M in sales.
But as we know, growth doesn’t come without its pain points - and process might be our biggest one. We’re going to lay the groundwork for how you should be working to work out some of the kinks, with weekly check-ins to talk through pain points and potential optimizations or pieces of feedback for this process as we know it will always be able to be improved.
What matters to us?
We’re the first collaborative platform connecting teams of specialists together to tackle projects they’re passionate about. To accomplish this, each Wethos Team is supported by a Team Lead and a process that makes it seamless to work together, identify what’s needed, and produce beautiful work.
To be known as the most ethical, inclusive, and easy-to-use collaborative teaming platform where freelancers are able to collaborate on projects with other like-minded, passionate experts.
Goals & Key performance indicators
90% of clients have positive sentiment and 75% are coming back for more than one project
90% of specialists have positive sentiment and are hoping to come back to work on another project
90% of the specialists sourced are considered a good match for the project and stay on start to finish
40% of timelines created are met or are extended by no more than three weeks
100% of projects come in on budget
team lead assessments (monthly)
Are the clients and freelance team members happy with their experience with Wethos?
Were the teams formed and onboarded smoothly? Was communication clear and the next steps made easy for each member of the team?
Were problems flagged early? Were proactive, solutions-oriented steps taken by the team to solve problems collaboratively?
Did the projects complete on time, on budget, and with quality work?